Privacy policy

Data controller

Ugostiteljski obrt "Tonković", owner Biserko Tonković, Hojnikova 43, 10251 Hrvatski Leskovac, Croatia, OIB (tax number): 94420887243.

For any questions about personal data, write to us at calypso@hotel-calypso.hr.

Contact form

When you send us an enquiry, we process your name, email address and message in order to reply. The legal basis is taking steps at your request before entering into a contract, and our legitimate interest in answering enquiries (Article 6(1)(b) and (f) GDPR).

We use these details only to reply to your enquiry. We do not send promotional messages and do not share your data with third parties for marketing. Enquiries are kept for one year after our last exchange and then deleted.

External services

Some parts of the website use external services, which also process data under their own privacy policies:

• Web3Forms: delivers messages from the contact form to our email address.
• hCaptcha (Intuition Machines, Inc.): protects the contact form from spam. It loads on the Contact page and receives technical data such as your IP address and browser details.
• Google Maps (Google Ireland Ltd.): the map on the Contact page. It only loads after you click "Show map".
• showtheway.io: the directions button, loaded together with the map.
• WebBookingPro (Alpha Software d.o.o.): the online booking system on the Reservations page. For the details you enter when booking, WebBookingPro acts as a data processor on our behalf. Their privacy policy is available inside the booking system.

Cookies

Our website does not use cookies for tracking or analytics. Your browser only remembers the theme you chose (light or dark), so it stays the same on your next visit.

The external services listed above may set their own cookies when they load.

Your rights

You can request at any time:

• access to your personal data
• correction of inaccurate data
• deletion of your data
• restriction of processing
• data portability
• to object to processing based on legitimate interest

How to exercise your rights

Send your request to calypso@hotel-calypso.hr. We will reply within one month at the latest.

If you believe we process your data unlawfully, you can lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), www.azop.hr, or with the data protection authority in your country.